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Contact us

For questions, problems or feedback about the Yougoya app, email us:

support@yougoya.com

We usually reply within 2 business days. Please tell us your device model and app version if you are reporting a problem.

Common questions

I forgot my password.

On the sign-in screen, tap “Forgot password?” and follow the email we send you.

How do I report a note, comment or user?

Open the “…” menu on the content or profile and tap “Report”. Our team reviews every report.

How do I delete my account?

Go to Settings and tap “Delete account”. You can also email us to ask for deletion.

My content or account was removed. Can I appeal?

Yes. Use the appeal link in the email we sent you, or email us with your account details.

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